Privacy Policy
JAS Comms Hosting
1. Introduction
The purpose of this policy is to explain how JAS Comms Hosting collects, protects, and uses personal data. JAS Comms Hosting is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
2. What Types Of Personal Data Does JAS Comms Hosting Collect?
JAS Comms Hosting needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. JAS Comms Hosting also has access to personal data that is generated over the Network utilised by JAS Comms Hosting services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances JAS Comms Hosting may also collect financial information about JAS Comms Hosting customers and end users from third parties to enable JAS Comms Hosting to assess its risks in granting credit terms and contact information about organisations JAS Comms Hosting considers may be interested in JAS Comms Hosting products and services.
3. How Does JAS Comms Hosting Obtain Personal Data?
JAS Comms Hosting obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the JAS Comms Hosting website); from resellers who pass on personal data to JAS Comms Hosting about end users; and directly from the Network utilised by JAS Comms Hosting services.
4. How Does JAS Comms Hosting Use The Personal Data It Holds?
4.1 Providing and Improving the JAS Comms Hosting Service
Most of JAS Comms Hosting' use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, JAS Comms Hosting may also use personal data to improve on the level and type of service JAS Comms Hosting offers to its customers. As part of this interest in improving the service provided JAS Comms Hosting may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
JAS Comms Hosting may from time to time inform its customers, end users and potential customers about JAS Comms Hosting and JAS Comms Hosting affiliate products and services and other information JAS Comms Hosting feels may be of interest.
Customers and other recipients of information from JAS Comms Hosting may indicate at the time they first place an order with JAS Comms Hosting whether or not they wish to receive such information or at any later time by simply contacting JAS Comms Hosting as indicated in paragraph 9 below.
5. Does JAS Comms Hosting Transfer Personal Data Overseas?
In general business operations, JAS Comms Hosting will never transfer personal data oversees. The only exception to this will be when requested to by a Law Enforcement Organisation from outside the United Kingdom. In these situations, JAS Comms Hosting will ensure all transmission of personal data is secured before being transmitted whether electronically or over land/seas.
6. To Whom Does JAS Comms Hosting Disclose Personal Data?
JAS Comms Hosting will pass personal data within its internal departments in order to fulfil sales and support obligations as well as to finance departments to enable invoicing.
As a general rule, JAS Comms Hosting does not disclose personal data to third parties except where customer consent has been obtained, where JAS Comms Hosting is under an obligation by law to disclose personal data or where JAS Comms Hosting has contracted with third parties to assist in providing services to JAS Comms Hosting customers such as for delivery, financing (including payment services), installation and systems support services.
7. How Does JAS Comms Hosting Protect the Personal Data it Holds?
JAS Comms Hosting takes customer confidentiality and security very seriously. JAS Comms Hosting has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within JAS Comms Hosting. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
JAS Comms Hosting will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security as set out in the applicable JAS Comms Hosting Acceptable Use Policy (click here).
8. Customers' Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by JAS Comms Hosting specific rights to access and rectify personal data held about them. These include the right to:
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Obtain from JAS Comms Hosting, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
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Request the deletion or rectification of personal data which is inaccurate; and
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As explained in paragraph 4.2 above to object to any unsolicited information sent by JAS Comms Hosting regarding promotions or new products and services.
9. Contact Details
If any individual wishes to contact JAS Comms Hosting regarding the personal data held about them or has any other question about JAS Comms Hosting' data privacy procedures, they should direct an email to support@jascommshosting.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it or send a letter to the direction of "JAS Comms Hosting Customer Services Department" at the JAS Comms Hosting office.
10. Policy Updates
As part of JAS Comms Hosting' commitment to compliance with data privacy requirements, and to reflect changes in JAS Comms Hosting' operating procedures, JAS Comms Hosting may update the terms of this policy from time to time and will post the revised policy at http://www.jascommshosting.com/legal/privacy.php
